FAQs
How long does shipping take?
Our standard shipping typically takes 5-7 business days for domestic orders. Please note that shipping times may vary based on your location and any potential shipping delays.
Do you ship internationally?
Yes, we offer international shipping. International orders usually take 7-14 business days, depending on the destination and customs processing times.
How can I track my order?
You can easily track your order using the tracking number provided in the shipping confirmation email. Simply click on the tracking link in the email, which will direct you to the courier's website, where you can monitor the real-time status and location of your package.
Can I cancel my order after I already paid?
Once an order is placed and payment is processed, it enters our system for quick fulfillment. Unfortunately, this means that we cannot guarantee cancellations. However, if you need assistance, please contact our customer support as soon as possible, and we'll do our best to help you.
How can I contact you?
We're here to help! You can reach our customer support team through the following channels:
Email: Micasa.mygarden@gmail.com
Live Chat: Available on our website during business hours.
You can also use our Contact Form on the website. We strive to respond to all inquiries within 24 hours.
Can’t find the answers you’re looking for on this page? Contact Us.
Our standard shipping typically takes 5-7 business days for domestic orders. Please note that shipping times may vary based on your location and any potential shipping delays.
Do you ship internationally?
Yes, we offer international shipping. International orders usually take 7-14 business days, depending on the destination and customs processing times.
How can I track my order?
You can easily track your order using the tracking number provided in the shipping confirmation email. Simply click on the tracking link in the email, which will direct you to the courier's website, where you can monitor the real-time status and location of your package.
Can I cancel my order after I already paid?
Once an order is placed and payment is processed, it enters our system for quick fulfillment. Unfortunately, this means that we cannot guarantee cancellations. However, if you need assistance, please contact our customer support as soon as possible, and we'll do our best to help you.
How can I contact you?
We're here to help! You can reach our customer support team through the following channels:
Email: Micasa.mygarden@gmail.com
Live Chat: Available on our website during business hours.
You can also use our Contact Form on the website. We strive to respond to all inquiries within 24 hours.
Can’t find the answers you’re looking for on this page? Contact Us.